Special Instructions for Diabetics Traveling by Air

• Passengers may board with syringes or insulin delivery system if accompanied by the insulin in its original pharmaceutically labeled box. No exceptions will be made.
   

• Passengers who test glucose but do not require insulin may board with their capped lancets if accompanied by a glucose meter that has manufacter's name embossed on the meter.
   

• Passengers can carry on a glucagon kit intact in its original preprinted pharmaceutically labeled container.
   

• Prescriptions and letters of medical necessity will not be accepted.
   

• Passengers should call the airline carrier at least one day in advance of a schedule fight to confirm what that airline's policy is with regard to diabetes medication and supplies. Be advised that each airline's policy is subject to change. 
   

• Passengers with disabilities should expect nondiscriminatory treatment as required by the Air Carrier Access Act (ACAA). A passenger encountering any diabetes-related difficulty because of security measures should ask to speak with a Complaints Resolution Official (CRO) for the airline. Each airline must provide a CRO who is entitled to act on behalf of the airline in ACAA cases.